Policies, Shipping & Returns

Returns and exchanges:We will happily credit or exchange any full price, unused merchandise in perfect condition, within 10 days of purchase. Return shipping is the responsibility of the customer. Exchanged items will be shipped back to you via USPS free of charge.
Sale items cannot be exchanged or returned.



All orders will be shipped within 3 business days. We will contact you immediately via email with any questions, delays, etc.
We ship via USPS first class or priority. If shipped to an address in Massachusetts, we need to charge sales tax.
Shipping costs are calculated and charged at the time of purchase.


Custom orders:

We can do custom orders. Custom pieces will be shipped from Peru via DHL for textiles, Fedex for jewelry. Usually 2-4 day service to the USA, insured. The customer will be responsible for shipping costs. Please contact us directly for more information: info@elpequenocolibri.com.


Privacy Policy:

El Pequeno Colibri does not share or distribute your information. Contact information will be used to keep you updated via MailChimp about new products, sales and what’s happening in Peru with our artisans. If you would like to be taken off our mailing list, please contact us: info@elpequenocolibri.com.



Our online site and store is as secure as we can possibly make it. All data is sent over an encrypted connection (SSL). We have a private, professional web host maintaining our website 24/7. Our website/online store is totally up to date with the latest industry security standards.